Política de reembolso

Refund and Final Sale Policy

All sales are final. HA Fragrances does not accept returns or exchanges, except where required by applicable law.

For hygiene, health, and safety reasons, fragrances, fragrance oils, perfume sprays, decants, lotions, body wash, soaps, personal-care products, opened or used products, and other scent products cannot be returned or exchanged.

Damaged, Defective, or Incorrect Items

If your order arrives damaged or defective, or if you receive the wrong item, contact us promptly after delivery at HAFragrances23@gmail.com or (313) 805-2120.

Please include your order number and clear photographs of the item, packaging, and shipping label. We will review the issue and, when approved, arrange an appropriate replacement or refund. Do not send an item back unless HA Fragrances provides return instructions.

Approved Refunds

If HA Fragrances approves a refund for a damaged, defective, incorrect, unavailable, or canceled item, it will be issued to the original payment method. Your bank or card provider may require additional processing time before the credit appears.

Gift cards, final-sale items, personalized products, and custom products are not returnable or exchangeable.

Last updated August 24, 2026.